24 7 Property Maintenance LTD ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
24 7 Property Maintenance LTD, 2 St. Olaves Walk, London,England, SW16 5QQ. You can contact us about privacy on 0333 011 1874 or via our contact form.
Information we collect
When you contact us or request a quote, we may collect:
- Your name and the property address or postcode relevant to the work;
- Your contact details (phone number and/or email address);
- Details of the work you are enquiring about and any information you choose to share.
Our website may also automatically collect limited technical data (such as IP address, browser type and pages visited) through standard server logs and, where enabled, privacy-friendly analytics, to help us keep the site working and secure.
How we use your information
- To respond to your enquiry and provide a quote;
- To arrange, carry out and follow up on work you ask us to do;
- To keep records for our legitimate business and legal obligations;
- To maintain the security and performance of our website.
Our lawful bases for processing are your consent, the performance of a contract (or steps taken at your request before entering a contract), and our legitimate interests in running the business.
Sharing your information
We do not sell your personal data. We only share it where necessary — for example with trusted subcontractors or service providers who help us deliver work or run our website — and only to the extent needed. These parties are required to protect your data.
How long we keep it
We keep your information only for as long as necessary to respond to your enquiry, deliver the work, and meet our legal and accounting obligations, after which it is securely deleted or anonymised.
Cookies
This website is designed to use minimal cookies. Any cookies used are for essential site function or privacy-respecting analytics. You can control or delete cookies through your browser settings.
Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you;
- Ask us to correct inaccurate data;
- Ask us to erase your data in certain circumstances;
- Object to or restrict our processing of your data;
- Request portability of your data;
- Withdraw consent at any time where we rely on it.
To exercise any of these rights, call us on 0333 011 1874 or use ourcontact form. You also have the right to complain to the Information Commissioner's Office (ICO) atico.org.uk if you are unhappy with how we handle your data.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.